“The Lussent product performed flawlessly under pressure, seamlessly connecting users with bankers during a time of national emergency.”
Lussent AI Agents for
Financial Services
Reimagining Customer Experience for Banks, Insurers, and Financial Platforms
Handle High-Stakes Customer
Interactions with AI Agents
Shaping the future of Financial Services by delivering accurate, policy-aligned and empathetic customer interactions at scale.
Earn Trust in Every Conversation
Our AI workforce delivers precise, confidential, and empathetic answers that strengthen customer confidence at scale.
Deliver Error-Free Support
In Financial Services, mistakes can cost a customer for life. We deliver instant, accurate and compliant support across every channel, 24/7.
Guide Complex Journeys
From onboarding to loans, claims and disputes, AI agents navigate high-stakes processes seamlessly and hand off with full context when needed.
The Conversational Agent Platform
Built for The Enterprise
A single platform to build, manage, and monitor AI agents
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real-time tasks and hand off seamlessly to human agents when needed.
Full Customization
Build and configure agents end-to-end, from brand voice and workflows to knowledge and guardrails, giving you full control over how agents operate.
Omni-channel Support
Run agents that deliver instant, human-like assistance across voice, chat, and email, tuned to the tone and context of each channel.
Control & Visibility
Track and monitor your agents in real time with transparency into every interaction, while enforcing guardrails that ensure enterprise compliance.
Hear from Enterprises Trusting
Our Local Teams in 10+ Regions
We don’t just support your region – we obsess over getting it right. Language, culture, context – tuned precisely to your company.
Amazon
“Lussent is proof of the talent and energy in Latam today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life—an approach that supports Latam enterprises in becoming globally competitive.”
Alvaro Echeverria
Director and GM Latin America, Amazon