“Lussent is proof of the talent and energy in Brazil today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life—an approach that supports Brazilian enterprises in becoming globally competitive.”
Lussent AI Agents for
Media
Deliver fast, reliable support for every viewer, on every platform, anytime.
Handle High-Volume Subscriber Support
with Speed and Clarity
Our AI agents resolve access, billing, and account issues instantly, providing reliable 24/7 support that keeps viewers connected and satisfied.
Be Ready When Problems Spike
Streaming drops and login issues happen fast. Lussent’s AI agents scale instantly to fix problems and keep viewers connected.
Support Every Channel Seamlessly
Audiences reach out everywhere. Our AI agents deliver fast, consistent support across every channel.
Guide Subscriber Journeys
From sign-up to renewal, our AI agents handle support, billing, and account updates, and more - ensuring every interaction feels seamless and on-brand.
The Conversational Agent Platform
Built for The Enterprise
A single platform to build, manage, and monitor AI agents
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real-time tasks and hand off seamlessly to human agents when needed.
Full Customization
Build and configure agents end-to-end, from brand voice and workflows to knowledge and guardrails, giving you full control over how agents operate.
Omni-channel Support
Run agents that deliver instant, human-like assistance across voice, chat, and email, tuned to the tone and context of each channel.
Control & Visibility
Track and monitor your agents in real time with transparency into every interaction, while enforcing guardrails that ensure enterprise compliance.
Hear from Enterprises Trusting
Our Local Teams in 10+ Regions
We don’t just support your region – we obsess over getting it right. Language, culture, context – tuned precisely to your company.
Amazon
“Lussent is proof of the talent and energy in Latam today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life—an approach that supports Latam enterprises in becoming globally competitive.”
Alvaro Echeverria
Director and GM Latin America, Amazon