Optimize
Continuously optimize
agent performance
Turn live agent interactions into actionable insights. See how agent interactions drive real outcomes.
Turn live interactions into actionable insights
Rule-based tags
Deterministic tags fire based on pre-defined topics and events.
LLM-based tags
LLM tags handle subjective analysis: sentiment and nuanced intents.
See how agent interactions drive real outcomes
Custom dashboards
Safe experimentation
Outcome tracking
Auto-optimization
Experiment and deploy agent changes safely
Iterate in production without compromising stability or compliance. A/B test agent behaviors and roll out improvements with confidence.
- Gradual rollouts
- A/B testing
- Rollback protection
- Compliance checks
