Airline CX that rebooks itself ✈️
Lussent’s agentic stack automates booking, changes, ancillaries, and IRROPS recovery— across voice, chat, and email—in English, Spanish, and Portuguese.
Book a mock trip
Illustrative UI only—no real inventory.
Round tripOne-way
Low Fare MapFees & baggage
Featured destinations
Sun-splashed escapes with agentic upsell hooks.
Cancún (CUN)
Nonstop from MSP • from $139 one-way
Grand Cayman (GCM)
Seasonal nonstop • from $179 one-way
Turks & Caicos (PLS)
Sun & sand, daily • from $169 one-way
Customer care that actually cares
Sub-2 min waits; smart deflection; instant human handoff.
Ancillaries that sell themselves
Bags, seats, insurance, Wi-Fi—contextual, one-click.
Compliance & audit built-in
PII masking, PCI-aware payments, full transcript ledger.
Agentic Simulator (Airline)
Voice / Chat / Email + English, Spanish, Portuguese.
Rebook IRROPSBaggageSeat + Wi-Fi
No messages yet. Try one of the quick intents above.
IRROPS playbook: auto-offers next best options within fare rules.
PCI-aware pay-by-link for changes and ancillaries.
Integrations: NDC, Sabre, Amadeus, Navitaire (conceptual).
SLA target: ≤1.2s voice response; ≤800ms chat.
SLAs & Guardrails
What this demo environment enforces.
Response time target: ≤ 1.2s (voice), ≤ 800ms (chat).
Language auto-detect (EN/ES/PT) with polite locale greeting.
Escalate to human if negative sentiment detected twice.
Mask PII; redact payment & passport data in logs.
Earn while you go
Join rewards and get a bonus on your first statement. Agent automatically applies status perks during rebooking and upgrades.
Bonus Offer
25,000 points
after $1,000 spend in 90 days
Top Destinations
Chicago
Dallas
Denver
Los Angeles
Las Vegas
Phoenix
Seattle
San Juan
Tampa
Cancún
Puerto Vallarta
Montego Bay
Get fare sales & vacation deals
Be the first to know—zero spam.