Real‑time Merchant Fraud & Acceptance Automation

AI agents that monitor transactions 24/7, contact merchants via voice/chat/email when risks spike, and help maximize acceptance rates while blocking fraud in real-time across the Dominican Republic.

Fraud Detection Rate

97.3%

+1.5%

Avg Response Time

42s

-18s

False Positive Rate

1.8%

-0.6%

Cases Resolved by AI

89.2%

+3.1%

POS Anomaly Detection

Real-time monitoring of velocity spikes, MCC drift, geo mismatches. AI agents verify with merchants and apply controls instantly.

PII masking & full audit trail
Localized for LATAM markets
Configurable actions & workflows

Multi-Channel Engagement

Voice calls, WhatsApp chat, and email in Spanish/Portuguese/English. Context-aware conversations with full audit trails.

PII masking & full audit trail
Localized for LATAM markets
Configurable actions & workflows

Acceptance Optimization

Network-scale risk scoring to maximize good transaction approval while catching fraud. Reduce chargebacks by 43%.

PII masking & full audit trail
Localized for LATAM markets
Configurable actions & workflows