Lussent
Telecom Agentic Demo — Sales + Support (MVNO/MNO)
AI Agents for Mobile Sales, Activation & Support
eSIM/port-in automation, proactive outage care, multi-language, and billing—built for LATAM & global MVNOs.
Instant eSIM activations
92%
+7%
1st-contact resolution
84%
+9%
AHT (voice) reduction
−28%
vs. baseline
Port-in fraud caught
98.2%
+1.1%
Acquisition
Coverage fit, plan match, eSIM delivery, ID/KBA risk, instant activation.
  • PII masking + full audit trail
  • Network & billing adapters (mocked)
  • Multilingual voice/chat/email
Support
Outage triage, APN/eSIM reset, throttling explainers, human handoff.
  • PII masking + full audit trail
  • Network & billing adapters (mocked)
  • Multilingual voice/chat/email
Billing
Auto-pay setup, proration, add-ons, usage alerts, charge disputes.
  • PII masking + full audit trail
  • Network & billing adapters (mocked)
  • Multilingual voice/chat/email